Accessibility

We want our website to be as accessible as possible.

There are some simple changes that you can make to your computer that can make it easier to see, hear, understand or use websites as well as other programmes on your computer. You can change the text size, colours, use a magnifier, use your keyboard instead of the mouse or make your mouse easier to use.

Quick tips

  • To increase text size, press both Ctrl and + (plus) keys (or Apple key and + (plus) for Apple Mac computers users)
  • To increase text size, press both Ctrl and + (plus) keys (or Apple key and + (plus) for Apple Mac computers users)
  • To quickly decrease text size press both Ctrl and – (minus) keys (or Apple key and – (minus) for Apple Mac computers users)
  • To quickly return text size to the default setting press both Ctrl and 0 (zero) keys (or Apple key and 0 (zero) for Apple Mac computers users)
  • To move the page down without using the mouse, press the downward arrow key
  • To move the page up without using the mouse, press the upward arrow key

Viewing text in larger size

Follow the instructions below for your browser to change the text size on the screen. Alternatively, your browser may have a magnification option that will increase the display size of the whole page.

There may be differences between browser versions, only the latest versions of each browser are supported – please note that all versions of Internet Explorer are no longer supported by Microsoft and therefore may not work with this site; we recommend you update your browser to an alternative browser.

Microsoft Edge, Google Chrome, Mozilla Firefox, Opera and Apple Safari on Windows

  • Open the browser
  • To make text larger press Ctrl and + (plus) or press Ctrl and scroll your scroll wheel or gesture on your trackpad forward (where supported)
  • To make text smaller press Ctrl and – (minus) or press Ctrl and scroll your scroll wheel or gesture on your trackpad backward (where supported)
  • To return text to normal size press Ctrl and 0 (zero)

Google Chrome, Mozilla Firefox, Opera and Apple Safari on Apple Mac

  • Open the browser
  • To make text larger press Apple key and + (plus) or press Ctrl and scroll your scroll wheel or gesture on your trackpad forward (where supported)
  • To make text smaller press Apple key and – (minus) or press Ctrl and scroll your scroll wheel or gesture on your trackpad backward (where supported)
  • To return text to normal size press Apple key and 0 (zero)

Our COVID-19 response

During this unprecedented time, we’re still here for you 24/7.

Get in touch to find out the latest information, support and help available to you and your family.

Talk to one of our friendly advisors 24/7 on 08‍08 80‍2 12‍12.