Have you been affected by Covid-19? We can help.

Veterans’ Gateway is committed to supporting veterans and their families through the Covid-19 pandemic.

As we enter the winter period, and a National lockdown from the 5th November to 2nd December 2020, we are here to support those most in need.

Self-isolation and social distancing

Until Thursday 5th November the government has provided local information on the different levels of restrictions, and what you must do depending on the level of infection. This includes information about weddings and funerals, and how you can socialise, using social distancing.

From Thursday people will be expected to stay and home and not mix in social groups, except in specific cases. Businesses such as Pubs, gyms and theatres will be closed.

You will also need to self-isolate if you have tested positive for the virus, or been told to self-isolate by NHS Test and Trace. Otherwise you may have to pay a fine.

We know that, due to underlying health conditions, many veterans may be self-isolating or not able to mix socially. If you are feeling lonely, or would like a friendly chat, we can put you in touch with organisations that provide a ‘phone buddy’ support network. Please reach out to our friendly and experienced team for help.

If self-isolation is affecting your business or income, we can also provide advice, support and practical help.

Contact Veterans’ Gateway now for more useful advice and support on 0808 802 1212 or chat with us online.

How to avoid catching the virus

Take care of yourself by washing  your hands regularly, wearing a face mask in enclosed spaces and staying at least 2 metres apart, or 1 if you’re wearing a mask.

We recommend following the latest NHS guidelines on social distancing to avoid catching and spreading the virus.

Health information will be different depending on your location so keep up to date with public health information for England, Northern Ireland, Scotland, and Wales.

Mental wellbeing support

If self-isolation and the Covid-19 news cycle is causing you stress, there is a wealth of resources on Veterans’ Gateway to help with your mental wellbeing such as accessing support and bereavement.

Find out more about the type of support you can also get from the government and the full government response can be found on the GOV.UK website.

Financial support

Due to the extension of the Furlough Scheme employees will receive 80% of their salary for hours not worked. Mortgages breaks will also be extended under the latest advice.

The government has released specific guidance for claiming benefits during the outbreak, including guidance for the self-employed.

We know many veterans will be worried about their finances at such an uncertain time for the economy. Visit our Financial Help section to access information including advice on benefits plus money and debt advice.

And find out how you can access foodbanks are operating in England, Wales and Northern Ireland, and Scotland.

Support for small businesses

Small businesses are particularly vulnerable during the Coronavirus crisis. If you are a small business owner or work for a small business, The Federation of Small Businesses has information that can help you.

This includes health and safety guidance and information about the Budget 2020 support for those affected by the Covid-19 epidemic.


Contact Veterans’ Gateway now on 0808 802 1212 for advice and support.

Our COVID-19 response

During this unprecedented time, we’re still here for you 24/7.

Get in touch to find out the latest information, support and help available to you and your family.

Talk to one of our friendly advisors 24/7 on 08‍08 80‍2 12‍12.