How you can get help with Carers Allowance and Overpayments

With the news that some unpaid carers are being asked to make repayments to DWP here are some key facts plus contacts to support you.

Criteria around carers

In 2024/25, Carer’s Allowance is £81.90 a week

You may be able to claim if you:

– Are 16 or older

– Are not in full-time education or studying for 21 hours a week, or more

 – Earn £151 (2024/25) a week or less after tax, National Insurance and expenses (£7,852 a year)

– Spend at least 35 hours a week caring for someone.

Criteria around the person you are caring for

The person you’re caring for must also be getting a benefit because of their illness or disability. This can include:

Armed Forces Independence Payment

Attendance Allowance

Disability Living Allowance (the middle or higher rate of the care component)

Personal Independence Payment (either rate of the daily living component)

More information and contacts

Carers UK are collecting evidence on the experiences of carers around overpayments. If you have been affected, you can submit your information to be used anonymously.

Support for Carers UK’s Carer’s Allowance overpayments campaign

Meet up online with other carers (Carers UK)

Contact details for Carers in England, Northern Ireland Scotland and Wales (Moneyhelper)

BBC Morning Live on Carers

Watch: What support is there if you need to make Carer’s Allowance repayments?

In this 7 min clip finance expert, Laura Pomfret, explains what happened around repayments. She also clarifies your rights. Plus how you can get help by paying the money back in instalments.