Get help with heating costs


As the cost of living rises make sure you’re claiming all available discounts for your heating.

Cat on radiator

Contact The British Gas Energy Trust. This aims to remove the burden of debt from vulnerable individuals. And can provide grants to help with various bills and debts.

Check out Veterans’ Gateway guides for the E.ON Energy Fund if you’re based in England, Wales or Scotland. As well as accessing help with current and final bills you may be eligible for other household grants.

Living in Northern Ireland? For help with managing your heating bills, energy efficiency, and more, contact NI Energy Advice via this form.

Are you getting the Winter Fuel Payment? If you were born on, or before, 26 September 1955 you should automatically be entitled to £100 to £300 to help with your heating costs. The money is usually paid out between November and December. And you should have received it by January 14th, 2022. If not, you may need to claim. See eligibility criteria or call 03459 15 15 15.

If you don’t receive the Winter Fuel Payment you may qualify for a Cold Weather Payment. This also depends on you meeting certain benefits criteria, and getting support for mortgage interest. You can also quickly check if this is available in your postcode area and call the same telephone number as above.

There’s also the Affordable Warmth Guide. This can help with insulation and heating costs. Find out more about eligibility criteria or call the Energy Saving Advice service on 0300 123 1234.


More general help from Veterans’ Gateway:

Our helpline team can assist you  24/7 with any query you may have about our service, or website.

See our list of vetted Referral Partners. You can ask our helpline team for a referral to one of these partners.

Also, search the welfare categories in our Self help section. The guides included in this section detail the support from our Referral Partners, and you are welcome to contact them directly.

Our list of Information Organisations  offers additional welfare support. Further assistance is available from our Local Support section. This enables you to search for support nearby.

Also see bulletins and news for the latest updates.

Follow Veterans’ Gateway on Twitter and Facebook  

Our COVID-19 response

During this unprecedented time, we’re still here for you 24/7.

Get in touch to find out the latest information, support and help available to you and your family.

Talk to one of our friendly advisors 24/7 on 08‍08 80‍2 12‍12.