Christmas at Veterans’ Gateway

Tis this season of goodwill

We want to thank you, our customers, for your continued support, in what’s been an unusually challenging year.

Veterans’ Gateway is still here for veterans, and their families, during the festive season, and beyond.

Our Christmas round-up includes suggestions around help from our team, and our supporters.

Home alone at Christmas? We can help

In a recent survey by SSAFA, the Armed Forces Charity, 81% of respondents say that they’re used  to separation. However, we know this time of year can be particularly hard for veterans.

Our friendly, helpline team is here for you 24/7, all year round, and contact details are available at the top of this page.

Our knowledgeable team includes veterans and we understand the unique challenges for ex-service personnel.

Images shoes Veterans' Gateway Self help categories plus member of helplineHelp yourself too, by exploring the categories (shown on the left) in Veterans’ Gateway Self help

Hint: Select your location, to find  the most relevant contacts and information for your area.

If you have any queries about these, or any other section, on Veterans’ Gateway, our helpline team will be glad to assist you.

Selected help from our Referral Partners

We vet all partners before they join Veterans’ Gateway. Our helpline team can refer you directly to them for expert support, across all the support categories mentioned above.

Are you finding it hard to manage your stress levels at this time?

The charity Combat Stress, which offers specialist mental health advice, also has a 24 hour helpline. They have provided us with expert advice, in this Q&A on Mental Health, for veterans, spouses, and dependants. It will help you to recognise the signs of mental illness, and you can see details for further support. Also see more advice in our Mental Wellbeing section.

You can also find confidential peer-to-peer support from The Ripple Pond. This service puts you in touch face-to-face, or virtually, with others in similar situations. It may be social, emotional or practical support. Importantly this support is mutually offered and reciprocal, allowing peers to benefit from the support whether they are giving or receiving it.

Do you need to be thrifty with your seasonal spending?

See information on partners who can support you when you buy toys or household items in England, Northern Ireland and Wales, and in Scotland.

This is also a good time to check you’re receiving all the benefits you’re entitled to claim in England, Northern Ireland and Wales, and in Scotland.

Thanks to a partnership between with Veterans’ Gateway, you can also apply for a free Defence Privilege Card. This provides you with discounts both online and on the high street.

Explore our full list of Referral Partners and remember you can be directly referred on to them by our helpline team.

Selected help from our Information Organisations

How you can make more friends.

Armed Forces and Breakfast Clubs are free to join, and you’ll meet like-minded people. Even if you can’t meet up in person right now you can join on Facebook to keep up with the latest news, and make new friends online.

Age UK, and their partner Silver Line offer help with face-to-face and telephone befriending 

Loneliness is awful but Age UK makes it better

Do you need to plan ahead with your finances? 

Citizens Advice  provide many suggestions advice on ways to cope with debt and paying your bills during Coronavirus. There’s also a handy budgeting tool  to put you in control of managing your money.

Find other useful help on  our full list of Information Organisations.

Search Veterans’ Gateway Local Support

We know that travel is an issue during the pandemic so search our local support map for vital NHS services, employment, housing and much more.

Future travel

Look ahead to when travel restrictions are lifted. It can take a while for the card to come through so apply now for the Veterans’ Railcard, and get discounts for you and your loved ones.


Christmas decorations

See bulletins and news for the latest updates. Search Self help to explore our guides, and read inspirational Veterans’ Stories.

Follow Veterans’ Gateway on Twitter and Facebook 

Our COVID-19 response

During this unprecedented time, we’re still here for you 24/7.

Get in touch to find out the latest information, support and help available to you and your family.

Talk to one of our friendly advisors 24/7 on 08‍08 80‍2 12‍12.