Our Covid-19 response

No matter what challenges you face during Covid-19, the Veterans’ Gateway team is here to support you 24/7

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Our experienced advisors (including veterans) are here for you 24/7, via live chat, phone, text or email.

At Veterans’ Gateway we are proud, and grateful, to be supported by charities, and organisations, that are expert at helping veterans.

We put you in directly in touch with our trusted Referral partners.  And give you wide-ranging support through “other organisations that can help” lists in Self help.

Government and media links:

April 2022: The NHS has updated the symptoms of Covid: Symptoms of COVID-19, flu and common respiratory infections include:

– continuous cough
– high temperature, fever or chills
– loss of, or change in, your normal sense of taste or smell
– shortness of breath
– unexplained tiredness, lack of energy
– muscle aches or pains that are not due to exercise
– not wanting to eat or not feeling hungry
– headache that is unusual or longer lasting than usual
– sore throat, stuffy or runny nose
– diarrhoea, feeling sick or being sick

Directly search government information by location, across the UK:


Northern Ireland



Quickly find out what’s happening in your location by searching the BBC’s Postcode Finder for Lockdown restrictions.  When you enter your postcode you can find information from your local authority, including shopping, work and meeting family. The news article also includes information for England, Northern Ireland, Scotland and Wales.

Booking holidays and foreign travel during Covid:

See information on all your travel queries (select your location), including what to do before and after travel, tests that are required, travelling with children and more.

Check if countries have been listed on the red list (select your location). Please be aware this list is regularly changing. Check in with your travel agent to find out if you are entitled to refunds if your situation changes.

General advice:

The Covid-19 vaccine: You are strongly advised to get the vaccination, to protect yourself, and others. Here’s how you can book yourself an appointment, find a walk-in centre, and more.

Protecting yourself, and others: If you have a mobile the quickest way to protect yourself, and your loved ones, is to stay up  to date by downloading the NHS Covid 19 app.

Also see the latest NHS guidelines on social distancing, to avoid catching and spreading the virus.

Managing self-isolation and social distancing:

During this challenging time stay in touch with your GP for any veteran specific health advice. UK veterans are also entitled to priority access to NHS care for service related conditions. 

Here’s how you can get priority healthcare in England and Wales, Northern Ireland, and Scotland.

How to get the best out of  Veterans’ Gateway during the pandemic:

Our helpline team can assist you  24/7 with any query you may have about our service, or website.

See our list of vetted Referral Partners. You can ask our helpline team for a referral to one of these partners.

Also, search the welfare categories in our Self help section. The guides included in this section detail the support from our Referral Partners, and you are welcome to contact them directly.

Our list of Information Organisations  offers additional welfare support. Further assistance is available from our Local Support section. This enables you to search for support nearby.

Also see bulletins and news for the latest updates.

Follow Veterans’ Gateway on Twitter and Facebook  

Get urgent mental health help:

If you need urgent help please do contact the Samaritans 24/7. Whoever you are and whatever you’re facing, they won’t judge you or tell you what to do.

*The Samaritans are here to listen so you don’t have to face it alone.*