Our Covid-19 response

No matter what challenges you face during Covid-19, the Veterans’ Gateway team is here to support you 24/7

Gloved hands touching
Our experienced advisors (many of whom are veterans) are available by live chat, phone, text or email.

We can also put you in touch with our trusted partners.

We are proud to be in partnership with charities, and organisations that understand, and assist with, the challenges for veterans.

Are you experiencing a crisis right now?

If you need urgent help you can contact the Samaritans 24/7. Whoever you are and whatever you’re facing, they won’t judge you or tell you what to do.

*The Samaritans are here to listen so you don’t have to face it alone.*

The government has shared its autumn/winter plans for 2021

Here are some key points to be aware of:

– Above all, our willingness to be vaccinated has helped with the lifting of restrictions. The same can be said for those who test, self isolate and continue to follow the guidelines.

– You can see more on on how best to protect yourself, and others throughout this piece.

– Some travel advice has changed and you can keep up to date by following our shared links.

– See the full autumn/winter plans from GOV.UK.

Search government information by location, across the UK:


Northern Ireland



Quickly find out what’s happening in your location by searching the BBC’s Postcode Finder for Lockdown restrictions. The news article also includes information for England, Northern Ireland, Scotland and Wales.

Booking holidays and foreign travel during Covid:

See lists of countries that have been listed as red, amber and green. Please be aware that travel agents may not offer refunds if your holiday/travel is cancelled.

The Covid-19 vaccine:

You are strongly advised to get the vaccination, to protect yourself, and others. Here’s how you can book yourself an appointment, find a walk-in centre, and more.

Protecting yourself, and others:

If you have a mobile the quickest way to protect yourself, and your loved ones, is to stay up  to date by downloading the NHS Covid 19 app.

Also see the latest NHS guidelines on social distancing, to avoid catching and spreading the virus.

Above all, look after yourself by washing  your hands regularly, wearing a face mask in enclosed spaces and staying at least 2 metres apart, or 1 if you’re wearing a mask.

Managing self-isolation and social distancing:

During this challenging time stay in touch with your GP for any veteran specific health advice. UK veterans are also entitled to priority access to NHS care for service related conditions. 

Here’s how you can get priority healthcare in England and Wales, Northern Ireland, and Scotland

How to get the best out of  Veterans’ Gateway during the pandemic:

Our helpline team can assist you  24/7 with any query you may have about our service, or website.

See our list of vetted Referral Partners. You can ask our helpline team for a referral to one of these partners.

Also, search the welfare categories in our Self help section. The guides included in this section detail the support from our Referral Partners, and you are welcome to contact them directly.

Our list of Information Organisations  offers additional welfare support. Further assistance is also available from our Local Support section. This enables you to search for support nearby.

Also see bulletins and news for the latest updates.

Follow Veterans’ Gateway on Twitter and Facebook  


Our COVID-19 response

During this unprecedented time, we’re still here for you 24/7.

Get in touch to find out the latest information, support and help available to you and your family.

Talk to one of our friendly advisors 24/7 on 08‍08 80‍2 12‍12.