Our Covid-19 response
No matter what challenges you face during Covid-19, the Veterans’ Gateway team is here to support you 24/7
Our experienced advisors (including veterans) are here for you 24/7, via live chat, phone, text or email.
Government and media links:
April 2022: The NHS has updated the symptoms of Covid: Symptoms of COVID-19, flu and common respiratory infections include:
– continuous cough
– high temperature, fever or chills
– loss of, or change in, your normal sense of taste or smell
– shortness of breath
– unexplained tiredness, lack of energy
– muscle aches or pains that are not due to exercise
– not wanting to eat or not feeling hungry
– headache that is unusual or longer lasting than usual
– sore throat, stuffy or runny nose
– diarrhoea, feeling sick or being sick
Directly search government information by location, across the UK:
Quickly find out what’s happening in your location by searching the BBC’s Postcode Finder for Lockdown restrictions. When you enter your postcode you can find information from your local authority, including shopping, work and meeting family. The news article also includes information for England, Northern Ireland, Scotland and Wales.
Booking holidays and foreign travel during Covid:
See information on all your travel queries (select your location), including what to do before and after travel, tests that are required, travelling with children and more.
Check if countries have been listed on the red list (select your location). Please be aware this list is regularly changing. Check in with your travel agent to find out if you are entitled to refunds if your situation changes.
The Covid-19 vaccine: You are strongly advised to get the vaccination, to protect yourself, and others. Here’s how you can book yourself an appointment, find a walk-in centre, and more.
Protecting yourself, and others: If you have a mobile the quickest way to protect yourself, and your loved ones, is to stay up to date by downloading the NHS Covid 19 app.
Also see the latest NHS guidelines on social distancing, to avoid catching and spreading the virus.
Managing self-isolation and social distancing:
During this challenging time stay in touch with your GP for any veteran specific health advice. UK veterans are also entitled to priority access to NHS care for service related conditions.
How to get the best out of Veterans’ Gateway during the pandemic:
Our helpline team can assist you 24/7 with any query you may have about our service, or website.
See our list of vetted Referral Partners. You can ask our helpline team for a referral to one of these partners.
Get urgent mental health help:
If you need urgent help please do contact the Samaritans 24/7. Whoever you are and whatever you’re facing, they won’t judge you or tell you what to do.